my Bell Food Group - The app for employees

The my Bell Food Group app has the important advantage that we can use it to reach all employees, even those without PC access.

Whenever the target group of a message also needs to reach employees without PC access, we choose the my Bell Food Group app.

Employees with PC access continue to communicate with each other on the usual topics via email or Teams. The my Bell Food Group app is not a collaboration platform.

The my Bell Food Group app chat function replaces the business WhatsApp chats. We no longer use WhatsApp for business chat exchanges.

We do not tolerate bullying, insults or unwanted contact or harassment on our my Bell Food Group app. Please also note our rules of conduct.

If you see a comment or a post in a stream that you feel is inappropriate, please use the "report function" (by clicking on the three dots or the arrow in the mobile) and report the post/comment. The post will then be reviewed by moderators.

If you feel uncomfortable on the my Bell Food Group app or experience offensive, provocative behavior, please contact your supervisor or HR manager

A confidential reporting office is available to all Bell Food Group employees at Internal Audit, please contact: Reporting office

For us, the principle is that customer focus, quality, safety and hygiene - the latter is particularly important in production - are always at the center. For this reason, the use of cell phones in the various areas is clearly regulated and in some cases restricted. Observe the guidelines of your area regarding the use of cell phones.

The my Bell Food Group app is basically voluntary. You are not expected to use the app outside of your working hours.

If you feel that you can't do your job without the my Bell Food Group app and you don't want to download the app to your personal phone, contact your line manager. They will make sure that you receive the information in another way.

If you want to add, change or delete a profile picture, you can do this at any time. To do this, go to your profile and change your profile picture there. In the mobile app, go to your profile and then click on the pencil in the top right-hand corner and adjust your photo.

We are happy to receive suggestions for improvement and input. Feel free to send an e-mail to employee-app@bellfoodgroup.com or use the contact form.

On iOS: The app is only available via the following link and cannot be found directly via the Apple Store.

For Android: The app can be downloaded directly via the Google Play Store or via the following link.

Yes, with the link https://bellfoodgroup.beekeeper.io

Yes, you can install and use the app on multiple devices.

Yes, you can turn off notifications by customizing your push notifications via "More" > "Settings" > "Notifications". You can also set whether you want to receive notifications from the my Bell Food Group app in your general phone settings.

The my Bell Food Group app cannot be found in the Apple Store via the normal search. You can download it to your iPhone/iPad via this link.

Under "More" in the my Bell Food Group app, you will find the "Bell Food Group" folder in the document library, where you will also find the QR codes for downloading the app.

Employees with a business e-mail address can then log in to the app via single sign-on.

There are various options here:

• Log out of my Bell Food Group and log in again: "More" > "General" > "Log out"
• Restart the app
• Delete and reinstall the app on the mobile
• If these steps are not successful, please contact your HR manager

Please contact your line manager or your HR manager.

Please contact your line manager or your HR manager.

In the mobile app under "More" > "Settings" > "Change password" you can change your password. This also works in the same way on the desktop.

Yes, with the exception of the "Bell Food Group"stream, where contribution rights are restricted. In all other streams, it is actually desirable for employees to participate. This means that all posts can be published, commented on and liked.

In the stream under "Create new post" you can enter a new post. Please enter a short title, your text and, if possible, an image or video. You can also add labels to your post, which act like a filter function.

Only people with a certain authorization can post in the "main stream". If you would like to share information, experiences, stories or successes that could be of interest to all Bell Food Group employees, please write an email to employee-app@bellfoodgroup.com or use the contact form.

You can mark people by typing @Name of person. The tagged person will then receive a notification that they have been mentioned.

There are two options here:

You can either copy the link to this post for posts below the three dots and forward it via chat.

Or you can create a comment on the corresponding post and mark the person in it with @Name of the person.

You can find detailed information on what to pay attention to when creating a post in the Fair Play Rules in the my Bell Food Group app. These can be found under "More" > "General" > "Information" > "Fairplay-Rules".

You can only delete posts that you have written yourself

The post has probably been reported. This function allows every user to report individual posts that they feel are inappropriate. As soon as a post has been reported three times, the post disappears. The moderator checks the post. Depending on the assessment, it will be republished or deleted.

You can edit your own posts afterwards. To do this, click on the three dots next to your post and then on "Edit" to change the post. It will be noted in the post that it has been edited.

The my Bell Food Group app automatically translates the posts and comments into the language you have set on your smartphone or browser. If a post is displayed in a language other than your own, click on "Show translation" and the text will be translated into your device language. The same works in chats, forms, etc.

On mobile: Via the keyboard, as with WhatsApp and other messengers.

About the PC on the web: The emoji window opens via the key combination "Windows + dot" (Windows users).

The streams are assigned depending on where you work. There are organizational areas with many interfaces to other areas. For these, an insight into other streams would be helpful.

The setting can be made as follows: Click on " More" > "Account" > "Settings" > "Notifications". You can use the slider to switch the authorization on or off for each stream individually.

Yes, anyone can start a chat and add multiple people. Click on the three dots in the chat, "Open chat details" and here in the "Add participants" section and enter the name of the person you want. As soon as a message is sent, it becomes a group message.

Important: At least 2 people must always be designated as group chat administrators (e.g. due to vacation absence). Please do not forget to integrate new employees if necessary.

Neither the line manager nor employees with administrative rights can view chats in which they are not a group member.

The privacy of employees is guaranteed

No, chats can only be archived. Go to the corresponding group chat. There, click on the group name > "Settings" > "Archive chat".

Yes this is possible, but only your own messages.

On mobile: Hold down the relevant message for a moment to display the available options, then click "translate".

In the desktop version: Click on the three dots next to the message and select "translate".

To send a picture, click on the down arrow and the "picture" icon below the input field and select the desired photo. As soon as the upload is complete, the message will be displayed in preview mode. By clicking on "Send", the attachment will be sent.

Voice messages can only be recorded on a mobile device, not in the web app. Once a voice message has been sent, it can no longer be deleted. The maximum duration of voice messages is 10 minutes.